Healthcare industry intranet designs (2024)

Healthcare workers deal with a lot of data — roughly 19 terabytes of clinical data alone annually. With so much data at risk, it’s concerning that healthcare workers are 2.5 times more likely to make mistakes that compromise data than to misuse their data access maliciously.

This healthcare intranet design integrates with electronic health record (EHR) systems and other clinical software applications that make it easy for approved healthcare workers to access patient data, view results, manage appointments, and perform other necessary clinical tasks. All of this happens within a secure system that is HIPPA compliant and constantly tested and maintained by cybersecurity experts.

This secure healthcare intranet design allows you to set access rules that provide device restrictions (so that the intranet can only be accessed on approved devices) and limit access to sensitive files through user authentication. LumApps can customize intranet access rules based on your organization’s needs.

Couple security with a powerful search engine and your healthcare team will solve problems faster, avoid duplicate work, and create a unified (and smarter) organization. The powerful search engine in this healthcare intranet design makes it easy for your team to quickly find the files they need.

Plus, you can use “promoted search” to quickly recall most relevant items to the top of the search results list.

Collaboration helps healthcare professionals positively impact patient care. In fact, the World Health Organization highlights collaboration as one of the key components for ensuring zero avoidable harm to patients.

This healthcare intranet design creates an environment for seamless communication and collaboration. Your team will quickly see the latest and most critical healthcare news, easily access their calendars and email inboxes in one place, and connect with other professionals in the company using the virtual hangout feature.

With a community-first approach, your team can share their expertise in various content formats (posts, blog articles, videos etc.), and keep up with updates from other specialists within your healthcare organization.

Some healthcare organizations choose to facilitate communication and collaboration by adopting a multi-site intranet. A multi-site intranet exists on a single platform management that allows for 1 parent site and multiple child sites. This implementation is particularly crucial because it allows you to share important information across all your branches while highlighting information that’s particularly relevant to each branch. Plus, you can share important posts and push them out to each site install at once. This is one of the specific challenges that we helped healthcare company, Ascension, overcome.

Ascension Health, a company that operates more than 100 hospitals, has an intranet design that unifies the company.

Communication and collaboration are best facilitated when employees can easily find and connect with other team members. You can do this when you showcase a company directory that makes it easy for each of your team members to find and communicate with the people they need.

Senior Director of Marketing and Communications at Ascension Health, Mary Beth Portuese, explains the importance of improved company-wide communications:

“The benefits of a unified intranet primarily for us was about being able to reach our associates with timely and critical information and to deliver resources that we knew they needed and that we weren’t able to do before. We knew that, especially during the pandemic and over the course of the last several years, the need to deliver clear communications and guidance in a timely way was going to be critical in our ability to serve others.”

Watch this video to learn more about how LumApps helped Ascension Health design and implement an intranet that changed Ascension Health’s internal communications.

Knowledge management is important for connecting people who have valuable information with those who seek it. Although 70% of organizations value creating and preserving knowledge, only 9% of them believe they are ready to address knowledge management. This reality highlights the importance of utilizing technology to simplify the knowledge management process.

Here’s an example of an intranet design that makes knowledge management easy across departments.

This design features the IT department and makes it easy for team members across the organization to:

• Get help by reaching out directly to someone on the IT support team or reading through the FAQs.
• Connect with IT team leaders to get answers to specific questions.
• Dive into more detailed information through articles that comprehensively cover topics relevant to the organization.

But the benefits of this intranet design don’t stop there. Team members can also view and interact with the latest community posts from the IT department. These interactions add an important social element to the intranet by allowing team members to react and comment on posts.

This intranet design also makes it easy to share and organize “quick links” for frequently used documents and files.

Finally, landing pages are great healthcare intranet features that facilitate centralized knowledge management. Create a landing page for each department within your healthcare company so that key information about that department can be found easily.

Doctors, nurses, and other healthcare professionals directly involved with patient care are constantly on the go. You have less than a minute to capture their attention while they’re walking down the hallway to their next appointment.

This healthcare intranet design is mobile-friendly and utilizes widgets to highlight critical information. Your healthcare team will get the information they need at the right time even in the midst of their hectic schedules.

Studies show that roughly 400,000 hospitalized patients experience some type of preventable harm each year. In outpatient settings, missed or late diagnoses and injuries from medication are common. That’s why it’s important for healthcare providers to have the most accurate and up-to-date information about their patients and current medical developments. With push notifications, your team can access urgent information at their fingertips.

It’s also important for your intranet to adjust to screens of different sizes. A dynamic intranet platform showcases information in a format that’s easy to view and understand regardless of the device being used. The LumApps platform allows intranets to automatically adjust to different screen sizes, and also has a mobile app for full compatibility.

Many healthcare organizations rely on outdated SharePoint intranets or solutions like Jive to maintain their internal communications. Studies have shown that nearly 50% of companies have had their intranet solutions for at least a decade, and that only 28% of employees rate their intranet content experiences as good or great.

While these solutions may have worked in the past, they no longer support employees in the increasingly digital landscape. Your organization needs a healthcare intranet solution that allows employees to easily navigate between collaborative spaces and key digital workplace tools — a solution that will grow with you as your organization grows.

Here’s how you can showcase custom integrations using your healthcare intranet. Create customizable views that facilitate seeing all documents, emails, and critical work applications in one place. Also, integrate with key social networks so that your team can share company-approved content directly with their networks.

Personalization is also important when using an intranet. Include widgets that allow your team to personalize their dashboards so they can see the information they need, when they need it.

Research shows that perceived ease of use is one of four factors that impacts organization-wide intranet adoption. You may not get everyone in your company to actively use the intranet, but your team is more likely to use it if they love the layout, design, and functionality.

There are several ways to create a user-friendly intranet interface for your healthcare team. First, the dashboard can feature all the latest news and critical internal communications at the top as shown in the example below.

You can also make it easy for team members to reach out and collaborate with each other by either highlighting relevant communities or allowing them to pin the people they contact the most on their dashboards.

Your healthcare intranet design should also make it easy for your team members to access the applications and files they immediately need to carry out their jobs effectively.

Servier, an international pharmaceutical company with headquarters in France, used LumApps to design an intranet with a user-friendly interface and attractive navigation. Servier’s Director of Digital Workplace Solutions and Collaboration, Teresa Baxmeyer, shared a tactic that helped her team truly make these intranet design features work across the company...

“Key success factors of this project have been to plan our navigation and architect the site framework from the very beginning. How things fit together should be clearly communicated and clearly documented, and the navigation is absolutely critical. For a good user experience, you need to think about the long term support plan because that's also very essential.”

Learn more about the impact Servier’s intranet had on creating unified communication by reading the case study.

Experience the Benefits of LumApps

An intranet improves internal communications and creates a better employee experience. Designing your intranet to address the specific needs of your healthcare organization will help you retain more staff, improve training, create better processes, securely store data, and provide better care to your patients.

LumApps is a trusted intranet solution used by more than 400 companies. With LumApps, you get an intranet designed to your specifications with fully customizable layouts that align with your branding. The best part? You don't need coding knowledge or experience to use it!

Schedule a demo today and discover how LumApps can help your healthcare organization excel.