Accenture on LinkedIn: ✨ Happy Holidays from all of us at Accenture! ✨ | 174 comments (2024)

When it comes to Gen AI, _________ is more important than ever.

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The performance gap is growing—making it imperative for organizations to find new ways to accelerate their reinvention. https://accntu.re/3IfWptn

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Businesses have deprioritized customer experiences to protect margins—and customers are noticing. As a result of this downturn, meaningful customer interactions are now integral to growth. Here’s how to reprioritize: https://accntu.re/3TiVwWY #AccentureLifeTrends [ID: 5-piece GIF set with the following text:Image 1:A purple and red wave depicts a downward slope, with a black dot moving downward along its length to show survey results about types of customer dissatisfaction, which cycle through.Text on screen explains:People are feeling less valued by their favorite brands.• 47% mention poor customer service• 41% mention ignored feedback• 37% mention declining product qualityImage 2:A purple and red wave graphs points measuring survey results about different types of businesses, which are depicted as black dots along an upward slope.Text on screen explains:The extent to which people feel prioritized by businesses:13% - electricity provider15% - fave fashion/beauty brand22% - grocery retailerWhat’s causing this?Image 3:On a purple and red wave, a large black dot falls down a slope and rolls off-screen, depicting types of cutbacks.Text on screen explains:Customer experience cutbacks due to economic headwinds, such as:Shrinkflation – reductions in quantity or sizeImage 4:The dot continues to roll down the purple and red wave. Text on screen explains:And the less obvious:Skimpflation – reductions in quality of serviceImage 5:The dot from the previous frame continues to roll along the purple and red wave, but at the end begins to turn up, indicating a positive opportunity. The Accenture logo appears. Text on screen explains:Organizations must balance cost-cutting with nurturing long-term customer relationships. Find out how in our full report. Accenture Life Trends 2024.]

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Our Chair and CEO Julie Sweet took the stage at MWC Barcelona to talk about how successful companies execute reinvention in the age of #AI. Learn more about what we have planned for this week: https://accntu.re/3uIRv51 #MWC24 #GenAI[Image Description: Image split into two sections. To the right, a close-up image shows Accenture CEO and Chair Julie Sweet speaking on stage with a blue background behind her. She extends her hands as she speaks, seemingly addressing a crowd.The left displays the following bold text against a white background: Julie Sweet, Chair and CEO, Accenture and the following quote: "Successful companies, across industries like communications, create talent by reshaping skills and adopting new thinking and working styles for the Generative AI era."]

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Find out how Banco Bilbao Vizcaya Argentaria (BBVA) and Accenture revolutionized banking with unmatched convenience and personalized experiences. Tune in to our podcast to explore their journey. 💼💻 https://accntu.re/42ZJup0 #DigitalTransformation #BankingInnovation #FutureOfFinance[Asset description: A 5-piece GIF grid. 2 grids sit above 3 more to create a square. All have a white background, with blue/purple all-in-one linework illustrations, dark purple emboldened titles and black body copy.FRAME 1:Image shows a man thinking about innovation. Words appear: “Driving Innovation: BBVA invested in cutting-edge technology to streamline customer experiences.” An arrow directs you to the next slide to start the journey. FRAME 2:Image appears with 3 employees working together in front of a computer. Words appear: “Retraining Talent: They reskilled and upskilled staff to form a liquid workforce.” An arrow directs you to the next slide of the journey. FRAME 3:Image appears with a hand holding a mobile phone with an app on screen with a dollar sign to represent a digital app. Words appear: ”Platform Launched: They launched a digital platform to meet customers’ everyday needs.” An arrow directs you to the next slide of the journey. FRAME 4:Image appears with a human standing in front of a full-length mirror, that is actually a mobile phone, representing a human touch to a digital application. Words appear: “Adding a Human Touch: They integrated personalized interactions to enhance digital banking.” An arrow directs you to the final slide of the journey. FRAME 5:Image appears with computer tech and microchips. Words appear: “Harnessing AI: BBVA implemented AI to optimize efficiency and personalize experiences.” Listen in to discover more about new strategies for reinvention. Built for Change podcast logo with microphone.]

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Can you describe this image? We strive to always be inclusive in all areas of our business, that is why moving forward you will see image or video descriptions on all our social media posts. These descriptions aid those who are blind or have low vision and use screen readers. It’s a simple addition to a post to make it more accessible. Let’s practice—drop your image description describing this photo in the comments. Here’s our take! [ID: A light brown and purple wood-paneled Accenture building is shown at Davos, Switzerland. Its exterior features the large purple Greater Than logo at the front and the words “Let there be change” on the side of the building. Long skinny lights are scattered between the wood panels and large windows adorn the building. In the background we see other nearby buildings and the tips of a snowy mountain and trees. Two people are walking in front of the Accenture building.]

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Explore the future of #GenAI at MWC Barcelona 2024 with us! Learn more: https://accntu.re/49kRYJw #MWC24

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We’re turning coffee grounds into sound waves. ☕️🎶 Sustainable innovation is all around us—introducing our eco-friendly wireless speaker from our newly launched branded merchandise. [Image description:Image 1: A split-screen static image with two distinct sections. On the left side, text reads: ‘What you see,’ next to an eco-friendly purple wireless speaker featuring a white Accenture Greater Than logo. On the right side, text on screen reads ‘What's behind it,’ displaying an image of coffee grounds. Image 2: Portion of coffee grounds image carries over to left portion of image. The eco-friendly purple wireless speaker is featured on right half of image. Text reads: ‘This is a wireless speaker made with recycled coffee grounds. The speaker casing is 5% plant fiber, 70% recycled plastic, and 25% recycled coffee grounds provided by an instant coffee manufacturer.’]

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Having great people to work with is essential to being a great place to work. We’re dedicated to leading by example and making a difference through the 360° value we deliver to each other, clients, stakeholders and our communities. Fortune Great Place to Work #WorldsBestWorkplaces #GPTWcertified https://accntu.re/3T2tjDP [Video description: The Great Place to Work World’s Best Workplaces 2023 logo is shown over a cityscape with fireworks. Videos of people collaborating, and Accenture offices are shown with the text: Our people, our places as boundless as space is, however, wherever, create change together for farmers and fishes and flowers and dishes, with AI and quantum and VR and then some. Once again greater than proud! Thank you to our clients and our people everywhere every day for making Accenture #10 on the latest World’s Best Workplaces list.]

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Join us at MWC Barcelona 2024! Here's what we have planned:· CEO Julie Sweet will share invaluable insights on how to navigate the ever-evolving landscape of technology and business. · Our leaders will be offering insights into industry trends and innovative solutions tailored for Communication Service Providers.· Learn how gen AI can help enable growth and efficiencies across multiple business areas through our in-booth demo experiences, sessions and workshops. Learn more about our agenda: https://accntu.re/3OP8R77 #MWC24 #DigitalTransformation #Innovation #GenAI [Image Description: An aerial shot of Barcelona at night with the Accenture greater than symbol logo overlaid. Headlights from the cars shine as they drive through the city streets. Text on screen says Accenture at MWC Barcelona 2024.]

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